Shipping and return policy:
Thank you for shopping with us. We are committed to delivering your orders quickly and ensuring your satisfaction with every purchase. Please review our Shipping and Returns Policy below.
Shipping Policy
We process all orders within 1–3 business days after payment is confirmed. Once your order is shipped, you will receive a confirmation email with tracking information.
Estimated delivery times may vary depending on your location and shipping method selected at checkout. Typically, orders arrive within 5–10 business days.
Shipping fees are calculated at checkout based on your location and order size. Please note that delays may occur due to high demand, holidays, or unforeseen circumstances beyond our control.
It is the customer’s responsibility to provide accurate shipping information. We are not responsible for orders delayed or lost due to incorrect addresses.
Returns Policy
We want you to be satisfied with your purchase. If you are not completely happy, you may request a return within 14 days of receiving your order.
To be eligible for a return:
- Items must be unused, unworn, and in their original condition
- All tags and packaging must be intact
- Proof of purchase is required
For hygiene reasons, certain items such as undergarments, bodysuits, and intimate wear may not be eligible for return or exchange unless they are defective or damaged upon arrival.
To initiate a return, please contact our support team with your order details. Once your return is approved, we will provide instructions on how to send the item back.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to your original payment method within 5–7 business days.
Shipping fees are non-refundable unless the return is due to our error.
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us with details and supporting images if necessary.
Contact Us
If you have any questions about shipping or returns, please contact us through our website. We are here to help and ensure a smooth shopping experience.